Privacy Policy

Last Updated: February 2026

Structura Craft Pvt Ltd ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or engage our services.

1. Information We Collect

When you interact with our website or services, we may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Billing and/or project site address
• Company name (if applicable)

Payment Information (via Razorpay)

• Transaction details and payment IDs generated by Razorpay
• Payment method type (card, UPI, net banking, wallet)
• IP address at the time of transaction

Important: We do NOT store your sensitive payment data such as credit/debit card numbers, CVV, or bank account details. All payment processing is handled by Razorpay, which is PCI-DSS Level 1 compliant — the highest level of security certification.

Automatically Collected Information

• IP address and browser type
• Pages visited and time spent
• Device and operating system information
• Referring website URL

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing service requests and project inquiries
• Processing payments through Razorpay
• Sending service confirmations and project updates
• Handling refund or cancellation requests
• Maintaining financial records and tax compliance
• Detecting and preventing fraud
• Improving our website and services
• Communicating about new services or updates (with your consent)

3. Sharing of Information

We may share your information with:

• Razorpay: For secure payment processing
• Service Partners: Subcontractors and suppliers involved in your project, only as necessary
• Legal Authorities: If required by law, court order, or government regulation

We do NOT sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption for data in transit
• Secure server infrastructure
• Access controls and authentication
• Regular security audits

5. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can configure your browser settings to refuse cookies, though this may affect certain website functionality.

6. Your Rights

Under applicable data protection laws, including the Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for data processing
• Lodge a grievance with the Data Protection Board of India

7. Consent

By using our website and initiating a payment through Razorpay, you consent to the collection and use of your data as described in this Privacy Policy.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date.

9. Contact Us

For privacy-related inquiries or to exercise your data rights, contact us at:

• Email: structuracraft99@gmail.com
• Phone: +91 7045000577
• Page: Contact Us